Reservation Agent

Posted Aug 12      Ibeju, Lagos, Nigeria
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Performance and specifications

Job Type
Full-time
Responsibilities
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets
Requirements and Skills
Proven working experience as a travel consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Minimum Qualification Requirements
Minimum qualification of OND/HND/BSC or its equivalent with a minimum experience of one year
Minimum Experience
1 year

Ad details

JOB DESCRIPTION
*Research various destinations and means of travel regarding prices, customs, *weather conditions, reviews etc.
*Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
*Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
*Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
*Collect deposits and balances
*Use promotional techniques and prepare promotional materials to sell itinerary tour packages
*Handle unforeseen problems and complaints and determine eligibility for money returns
*Attend conferences to maintain familiarity with tourism trends
*Create and update electronic records of clients
*Maintain relationships with key persons
*Keep financial statements and documents
*Reach the revenue and profit targets
*Proven working experience as a travel consultant
*Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
*Proficiency in English; knowledge of additional languages is an advantage
*Exemplary sales skills and customer oriented approach
*Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
*Ability to present, persuade and communicate effectively
*Demonstrable ability to handle crises
MODE OF APPLICATION
Interested Applicants/Candidates should forward the Copy of their CVs to the HR/ADM: hr.reolaxsolutions @gmail.com or forward their Names,Qualifications,Post Applying for and Phone Number to the Message box or to the Number Displayed on this Advert. Failure to abide by these Rules and Regulations will lead to TOTAL disqualification. Only the shortlisted Candidates will be contacted for an interview.
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